Product and service fees
Your rights are protected. We share every product and service fee clearly before you make a transaction.
Fees and charges
Prices are exclusive of VAT
-
Digital card issuance
Available when prepaid cards launch.
Free -
Additional digital card
Free -
International transactions (foreign currency)
2% of transaction value
Prices are exclusive of VAT
-
SADAD bill payment
Free -
Balance inquiry & statement (local)
1.50
-
Balance inquiry & statement (GCC)
1.50
Prices are exclusive of VAT
-
Afghanistan
15
-
Bahrain
20
-
Bangladesh
15
-
China
20
-
Egypt
15
-
Ethiopia
20
-
India
15
-
Indonesia
15
-
Iraq
20
-
Jordan
20
-
Kenya
20
-
Kuwait
20
-
Lebanon
20
-
Morocco
20
-
Nepal
15
-
Oman
20
-
Pakistan
FreeFor transfers equal to or more than
375
15
For transfers less than
375
-
Palestine
20
-
Philippines
15
-
Sri Lanka
15
-
Sudan
15
-
Turkey
20
-
Vietnam
15
-
Yemen
15
-
Rest of the world
25
Prices are exclusive of VAT
-
Cash withdrawal (local — mada network)
Other banks may apply their own fees.
Per Saudi network rules
Prices are exclusive of VAT
-
Incorrect transaction dispute
Refunded if the dispute is valid.
50
Prices are exclusive of VAT
-
POS device setup
Free -
softPOS activation
Free -
Online payment gateway setup
Free -
QR payment setup
Free
Prices are exclusive of VAT
-
Same-day settlement
Per agreed merchant pricing -
Standard settlement
Per agreed merchant pricing -
Pay by link
Per agreed merchant pricing
Prices are exclusive of VAT
-
Business account opening
Free -
Salary transfers (local)
Per transfer schedule -
Supplier payments (local)
Per transfer schedule -
SADAD business bill payment
Free
All fees listed above may be subject to 15% VAT in accordance with regulations in the Kingdom of Saudi Arabia.